News & Communication Resources
Wass Consulting Group, Inc. (WCG) endeavors to maintain effective communications
with our clients and other interested parties. In addition to news releases
WCG periodically issues articles titled "Management Insights"
and also provides e-mail delivery of relevant executive summaries (to
Recent News Releases:
Wass Consulting Group Joins with Trenkle and Associates
Following a number of high profile
cases in both industry and government where culture was identified as a
root cause of a variety of problems, the need to reconsider the impact
that a company/organization's culture has on its performance has never
been greater. To address and help resolve this important issue, the
Wass Consulting Group has teamed with Trenkle and Associates of
Farmington Hills, MIchigan to help our clients "improve business
results through cultural change".
Managing Backlash to Blackout
Blackout will no doubt generate healthy debate leading to important
capital investments and attendant system reliability and casualty response
improvements. However, the opportunity is ripe for knee-jerk over reactions
on the part of government, regulators, and customer advocates, as well
as the transmission companies and utilities themselves.
Recent Management Insight Articles:
Breakthrough Performance ResultsSM
Achieving Strategic Leverage Through Six Sigma & Lean
First in a series of articles on the application of Six Sigma and Lean in service organizations
Announcing a unique, results driven approach to the strategic
deployment of Six Sigma and Lean for service companies and their
business processes. This article will help you know where and how to
get started. Critical elements to achieving Breakthrough Performance
include the effective selection, pace and alignment of Six Sigma and
Lean programs with your organization's vision, business strategy,
culture, history and business priorities.
Strategy Based Budgeting
A focused approach to allocating resources
Traditionally, both operating and capital budgets have been established
in a number of different ways - top-down, bottom-up, historical or even
zero-based. The impact of these efforts is often chaotic and even
counter-productive, as the business seems to stand still as managers
wrestle with their numbers. Stratgey Based Budgeting enables companies
to focus and refine budgeting, and also provides a sound foundation for
streamlining costs and operations.
Reevaluating Your Business Management Model
Are all of its gears meshing? (First
in a series of articles on this topic)
Is your Business Management Model hitting on all cylinders,
or is it a clunker that could use a tune-up or perhaps even a complete
overhaul? This article, the first in a series, will help you conceptually
frame your own existing management model, evaluate its thoroughness and
applicability to your current challenges, gain insights into why your
business may be struggling, and see how an effective management model
can help chart a course for markedly improved performance.
Hands-On Management is Making a Comeback
Executive management teams are evolving from
a hands-off laissez faire approach to a much more hands-on, proactive
and involved style to survive and prosper. Recent experience shows that
in today's increasingly hostile business environment, giving a subordinate
enough rope for him to hang himself only ensures that you will hang alongside
him when things go wrong.
Securing Business Continuity is more than Disaster Recovery and Emergency
In light of recent events, executive management and Boards
of Directors should take a more complete, end-to-end look at ensuring
business continuity. Experience shows that business continuity involves
much more than emergency preparedness and disaster recovery planning,
and that typical enterprises are not well prepared to meet a wide range
of threats to their business survival.
Finding Top Executive Talent in the Energy
Industry Requires Special Search Skills
Increased competition and the accelerated pace of change demand that companies
attract, hire and retain the very best executive management talent. Hiring
decisions are often the most important decisions an executive makes, and
may impact their own success or failure. Search consultants have an obligation
to deliver top talent through a disciplined and thorough process.
Continuous Improvement, an Elusive Goal for
Answers the question of what separates those companies
who successfully achieve cultural transformations from the "also
rans". Our analysis and experience point to two critical factors
- the quality of executive leadership, and the activiation of a conceptual
management model we term "The Culture Loop".
Outsourcing - A Panacea, or a Path to Customer
Outsourcing can be a sound business move, but it can
also become a CEO's personal nightmare. While the principal reasons for
outsourcing remain relatively stable, none of them excuse the abdication
of customer service responsibility. Senior management should not expect
to be relieved of the business responsibility to monitor, evaluate and
control subcontractor performance for both internal and external customers.